14th June 2024

In the event you’re establishing a brand new iPhone 15 at present, you may run into some issues. As first reported by 9to5Mac, the brand new fashions (together with commonplace and professional variants) can get caught in a boot loop the place they could freeze on the Apple emblem when transferring apps and knowledge to the brand new mannequin. Though Apple says the setup course of ought to immediate you to put in iOS 17.0.2, which fixes the issue, some customers (together with one Engadget employees member) have reported that it failed to do this. Right here’s what to do.

First, in case your iPhone 15 setup prompts you to put in iOS 17.0.2 earlier than reaching the data-transfer step, you’re good to go: Meaning Apple’s hotfix labored as deliberate, and also you don’t want to fret about any particular directions. Settle for the replace, anticipate it to put in and full the method. However you’ll must hop on a pc if it doesn’t immediate you to replace.

Laptop workaround

Begin by plugging your iPhone right into a Mac or Home windows PC utilizing its provided (or any suitable) USB-C cable. Then, put the telephone in restoration mode utilizing the next button combos: Whereas it’s nonetheless plugged in, shortly press the iPhone’s quantity up button, then the quantity down button. Instantly after, press and maintain the telephone’s facet (energy / sleep) button till your handset shows the picture beneath of a pc and cable. (In the event you don’t see it, attempt the button combos once more with out pausing.)

Image of an iPhone with a recovery mode graphic (cable pointing upward towards a laptop) on its screen. Gray background.Image of an iPhone with a recovery mode graphic (cable pointing upward towards a laptop) on its screen. Gray background.


Subsequent, Mac customers can open Finder and choose their iPhone from the sidebar. Home windows customers might want to open iTunes. (In the event you don’t have already got it, you may obtain it from right here.)

After opening Finder (Mac) or iTunes (Home windows), it should ask if you wish to restore or replace your telephone. Select “Restore,” and it’ll set up the brand new software program. (Apple notes that in case your iPhone restarts whereas your Mac or PC downloads the replace, you’ll want to attend for the replace to finish earlier than repeating the restoration mode button mixture from paragraph three.)

After your Mac or PC completes the software program restore, you need to be capable to unplug your iPhone and comply with the prompts on its display screen to set it up and switch your knowledge as traditional.

Workaround with out a pc

In the event you’re on the go or in any other case don’t have entry to a pc, there’s an alternate methodology that will take somewhat longer. After powering up the telephone, choose the choice to set it up as a brand new iPhone as an alternative of transferring apps and knowledge out of your previous mannequin or iCloud. Then, after it takes you to a clear Dwelling Display for the primary time, navigate to Settings > Basic > Software program Replace, and set up the iOS 17.0.2 replace.

After the replace completes, head to Settings > Basic > Switch or Reset iPhone, and select “Erase All Content material and Settings” on the backside of the display screen. After it completes the manufacturing unit reset, the setup course of ought to permit you to switch your present content material from iCloud or your previous handset.

When you’ve arrange your new telephone, you may try Engadget’s iPhone 15 Professional / Professional Max assessment and iOS 17 preview to brush up on all of your new options.

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